Tutorials · Your account and help

Back up your settings and move to a new PC

A backup keeps your alerts, overlays, actions and platform choices safe. If your PC breaks or you get a new one, you are set up again in a minute.

You need: The Multistream app on your PC

Save a backup file

  1. Open Data in the app's sidebar, under App. The Backup and restore card is at the top.
  2. Leave Include passwords and API keys off if you might share the file or keep it in the cloud. Turn it on only for a file you keep as safe as a password.
  3. If you use video alerts, turn on Include alert videos so they come along.
  4. Click Download backup. A file is saved to your Downloads folder.
  5. Copy that file somewhere safe, like a USB stick or your cloud drive.

Sign-ins, chat logs and viewer statistics are not in the file. On a new PC, sign in to your platforms again.

The app also keeps copies of your last working setups by itself. Click Automatic backups to see them.

Keep a copy on your Multistream account

  1. Sign the app in to your Multistream account on the Go live page.
  2. Come back to Data. Under On your Multistream account you now see your saved copies, newest first.
  3. Click Back up to your account now to save one straight away. After that the app saves one a day by itself when something changed.
  4. On the website, these copies are on the Account page under Settings backups, where you can download them.

Copies on your account never hold passwords.

Restore on a new PC

  1. Install the app from the download page and open Data.
  2. To use a file, click Restore from a file and pick your backup file.
  3. To use a copy from your account, sign in first, then click Restore next to the copy you want.
  4. Confirm with Restore. The app reloads and shows your old setup.

Restoring replaces the settings you have now. The app saves a copy of them first, under Automatic backups.

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